Good

J.Nathan

Thailand

Reviewed: Thu, May 24, 2018

About Europcar: 8.0 /10

Like: They provided a bigger and better car than what I had ordered - as Mirage was not available.
Dislike: Audio in the car didn’t have a CD player - not a big issue.

Mini | Mitsubishi Mirage or similar

1 days rental

Relevant Reviews on Europcar PHUKET INTERNATIONAL AIRPORT

Paula Winifred

Thailand

1 days rental

Reviewed: Tue, Dec 31, 2019

About Europcar: 10.0 /10

Their pickup spot is right by the airport, and the drop-off spot is the same place. Very convenient.

About QEEQ: 10.0 /10

P.NG

Thailand

1 days rental

Economy | Mitsubishi Mirage or similar

Reviewed: Tue, Jan 21, 2020

“Smooth and easy”

About Europcar: 10.0 /10

The car condition was good and staff were helpful.

About QEEQ: 10.0 /10

Maybe the app can come up with customer reviews on the different car rental agencies.

SDK

Thailand

1 days rental

Economy | Toyota Yaris or similar

Reviewed: Mon, Dec 23, 2019

“Great platform. Average Interactions at Counter. Sub standard car”

About Europcar: 8.0 /10

The car did not meet expectations. It lacked basic features such as charger (cigarette lighter), spare tyre, Bluetooth and the USB port in the stereo system did not work. The car did not seem to have been maintained or serviced as acceleration was poor and rough, the brakes needed pumping. The exterior had scratches and dents. Finally Europcar is charging disproportionately high damages for some scratches to one hubcap. Given the preexisting dents on rest of car, it's unlikely to replace..

About QEEQ: 9.0 /10

Overall experience was good. The platform did not allow me to delay pickup time by a couple of hours. I eventually did not need to. I have claimed the Super protection and await that response.