Car rental was very good. Hybrid car was great. I took good care.

I booked a Toyota Prado but ended up with an Isuzu MU-X, a diesel vehicle with over 50,000 kilometers. It was okay, fully functional, and a 4WD, but it felt different from the vehicle I originally reserved. In the future, I'd be cautious about choosing options labeled as 'same group'.

Good experience, easy to find a big company.

To avoid disputes, we bought full insurance. We were careful drivers and had no issues, so we didn’t interact much with the rental company. On the pick-up day, we signed a contract, and they held a deposit of around 61 NZD, which was refunded about three to four days after returning the car. It was rather smooth, and I think the full insurance played a big role.

Too many hidden charges. They originally said the upgrade would be $15 per day, but it ended up being $70 per day. Typical extortion. There's no use in complaining afterwards. I highly do not recommend using third-party platforms for renting cars; they offer no real value as middlemen.

Good service attitude, good car condition, almost new car.