very basic car with no features whatsoever and some things not working

C.Retezan

Iceland

Reviewed: Tue, Dec 5, 2023

About Icerental 4x4: 8.0 /10

I made a reservation for a "Hyundai i20 or similar car" online. When I arrived at the place, they gave me the most basic Dacia Logan. The car did not have the most basic features a car these days has (no parking sensors, no cruise control, not even outside temperature display or even engine liquid temperature display). I did not know it's even possible to buy a car these days with so limited functions. On top of that, the speaker in the back made weird noise, the USB cable didn't charge the phone and the biggest problem, the manual AC button was blocked in one position). I even went back after driving for 2 km and I told the guy working there to exchange the car, but he refused (also being a bit rude in conversation). I would be totally fine with getting the Hyundai i20 they advertised on the website, but I would never have rented from them the car that we got, so I felt a bit cheated on. We had an amazing holiday, but I think we would have enjoyed it more with a decent car.

About QEEQ: 8.0 /10

Platform was ok

Icerental 4x4

Keflavik International Airport(KEF)

Keflavik

Iceland

Economy | Hyundai i20 or similar

8-day rental

Relevant Reviews on Icerental 4x4 Keflavik Internaitonal Airport

Martina Beck

Iceland

6-day rental

Icerental 4x4

Keflavik International Airport(KEF)

Reykjavik

Iceland

Reviewed: Fri, Jul 19, 2024

About Icerental 4x4: 8.0 /10

It was okay, had to wait quite a while to pick up the car.

About QEEQ: 8.0 /10

Iceland

4-day rental

Mini | Hyundai i10 or similar

Icerental 4x4

Keflavik International Airport(KEF)

Keflavik

Iceland

Reviewed: Sat, Jun 15, 2024

“A very smooth rental car expereince.”

About Icerental 4x4: 9.0 /10

I would have appreciated some documentation upon the car's return that the car was indeed returned in good condition.

About QEEQ: 10.0 /10

B.Geehring

Iceland

7-day rental

Medium SUV | Dacia Duster or similar

Icerental 4x4

Keflavik International Airport(KEF)

Keflavik

Iceland

Reviewed: Fri, Nov 10, 2023

“Horrible Customer Service - Scam”

About Icerental 4x4: 7.0 /10

The clerk at the counter insisted that we needed to purchase insurance even though I was pretty sure I already had. After picking up our car and heading to our destination I looked back through my e-mails and have an e-mail that states "avoid buying additional insurance at the counter" with a receive and proof of insurance. Upon returning the car, and bringing this, and the e-mail, to their attention they told me too bad and they would not refund me my 250+ USD. The car was great, customer service was horrible.

S.Mahoney

Iceland

9-day rental

Small SUV | Suzuki Vitara or similar

Icerental 4x4

Keflavik International Airport(KEF)

Keflavik

Iceland

Reviewed: Wed, Oct 12, 2022

“Avoid IceRental 4X4”

About Icerental 4x4: 5.0 /10

The car felt like it had not been serviced in a long time. It was clearly quite old. The drivers window was broken, so when it was opened and closed it ended up breaking the window seal and allowing wind, snow and rain in. The drivers side brake light didn’t work when it was handed over (realised the second day) and the windscreen wipers should have been changed. Driving in Iceland we had to contend with snow and this car needed to be in far better condition than it was.

About QEEQ: 8.0 /10

Fine - no issues.