The Dollar Counter in the airport was closed, but had a sign directing me to the vehicle collection area. The booth in the vehicle collection area was closed, but had a sign directing me to Hertz. The Hertz representative was busy, but did assist me in picking up the vehicle from Dollar.
About QEEQ:10.0/10
QEEQ.COM sent me notifications about the processes of picking up and returning the vehicle, which I appreciated.
“Pretty good , but push increased insurance purchase”
About Dollar:9.0/10
Waited in a huge queue ( way worse at LAX but still long & slow with only 1 guy at the counter !!!) Pushed extra insurance , telling you that you don’t have enough, so it always costs more ! Car was great , easy drop off
About QEEQ:10.0/10
Flight was delayed by 14 hours , Qeeq customer service responded to my email very quickly
Slow wait at counter. Car was abit dusty. The minivan wasn't available so I was given a 7 seater SUV. I came back 2 days later to exchange for another minivan and got a Chrysler Pacifica instead of a Toyota Sienna. So it's a 7 seater instead of a 8 seater. But still value for money!
I couldn't believe how nice it was. Usually, car rental offices are some of the sleaziest of them all. They hope that travelers arrive weary and tired so that they can deceive them into signing for things they don't want or need and rob them blind. Dollar was actually honest, fair and competent.
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