Good experience

The overall condition of the vehicle was poor, and there was no USB charging port. The vehicle was quite old.

More than happy with everything and staff very friendly and helpful.

Fast, easy & efficient service.

It was the easiest and safest way to book online. I tried others and it was so complicated and kept losing signal. I seriously would recommend this site all the time

The pick up was confusing a) because Auckland Airport is a building site and it is difficult to find your way around and b) because staff member on phone forgot that as a visitor I had no idea what he was talking about - he assumed too much. But once I located pick up site and van arrived it all worked very smoothly. Car with very high mileage operated well and was value for money. I would highly recommend if dollars are important and you don’t mind a bit of wear and tear on the car!!

The platform does what it needs to - but the purchasing of insurance is confusing. The policy is not recognised by BRC so you still have to supply a bond.

Lovely car and staff. Excellent run through North Island but car rental drop off was remote in Wellington. And there was no transport to get us back to City centre. BCR staff on duty was awesome He got us an Uber, because the Wellington taxi didn't turn up. Either he or the company paid for the Uber-VERY IMPRESSED with his tenacity and problem solving.