A terrible experience. At pickup, I was told my credit card limit was not sufficient, but they could reduce the amount if I purchased their €250 insurance. However, my credit limit was enough. The limit can be checked on the app and I confirmed with the bank on-site. Subsequent travel expenses also showed the limit was enough. It's all a scam!
the car was dirty outside. Usually I get clean cars from them.
I knew that they will charge 45 euro for pick-up after 11pm, but this is not written in the contract or in any case I didn't find it anywhere. it should be clarified
Check-in took longer than usual as there were 7 customers ahead of me but when I got to the counter, my time there took about 5 minutes. The service Rep was professional and quick. No issues with the car (Fiat Panda). Drop-off was also quick, took less than 5 minutes, I will definitely rent from Sicily by Car again.
No water in the windscreen washer and the windscreen not so clean.
Great not to be hassled about insurance, my own insurance happily accepted at the pick up desk.
About QEEQ:8.0/10
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