Smooth and time efficient car rental

Not punctual. They said they would pick us up in ten minutes, but we waited for 45 minutes. The staff had no apology. The car was not refueled when we got it, and they refused to refund the extra fuel we added when returning it, claiming we didn't keep the receipt. Shouldn't they take photos if they refueled before renting it out? Different staff gave conflicting information about the car return. Strange, where did the good reviews come from?

Compared to my last rental experience with AVIS, the efficiency and service were vastly inferior. Returning the car early required cash payment, which was very frustrating.

Cheaper rates, but dont expect the newest cars compared to Hertz / Sixt. Overall still a vehicle in good condition, but lacking some of the comfort features like Airplay. Vehicle was well maintained, and we did not experience any breakdown during our 6 days drive

Smooth booking. However, price drop protector did not kick in. I manually checked and discovered a cheaper rental. Had to cancel and rebook myself.

My car did not have a USB port so l would advise to check as you cannot assume!

Like: Everything about our rental van was good!
Dislike: That they deducted tolls and admin fee from deposit...