"Seamless and Reliable: A Review of Car Rental in New York with Hertz
Muhammad Shukri Abd
United States
Reviewed: Tue, Mar 12, 2024
About Hertz:10.0/10
I recently rented a car from Hertz in JFK Airport New York, and my experience was exceptional. The staff was friendly and efficient, making the pick-up process quick and seamless. The car itself was clean, well-maintained, and exactly what I needed for exploring the city and surrounding areas. Return was equally hassle-free. I highly recommend Hertz for anyone looking for reliable and convenient car rental service in New York.p
Avoid Hertz. The specified Volkswagen model was not available, even after walking around the entire parking lot twice. The real issue came afterward. The so-called roadside assistance was practically non-existent. I called twice at 11:00 AM Eastern Time and nobody answered for over half an hour. It wasn't until 2:00 PM that someone finally picked up. I drove the faulty car to two nearby Hertz locations for a replacement, but no cars were available. They only had lower-tier models available from other locations. To get a similar model, I was told to drive back 300 km to New York Airport. When returning the car, I was charged 1000 RMB for fuel because the tank was only a quarter full.
Hertz in the USA is quite good, although the prices are a bit high. There weren't many people at the location.
About QEEQ:10.0/10
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"Seamless and Reliable: A Review of Car Rental in New York with Hertz
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