“Would Definitely use Europcar and QEEQ again, and again........”
About Europcar:9.0/10
Our rental was from Cardiff Airport - unfortunately not the largest airport, therefore a little understaffed. Through no fault of the staff member, he was on his own to process Pick-Up's, Returns, Cleaning and all other related duties at a car hire counter. In my opinion Europcar should have a minimum of 2 members of staff on duty at all times.
As always, the vehicles available are excellent, the rental process simple and effortless - will always use Europcar if price allows it
About QEEQ:10.0/10
As always, a simple and easy way to save money on car rentals. Only one slight moan - I'm requested to 'upload' rental agreement//Invoice after rental has been completed to gain QEEQ Points, This should not be necessary and be done away with, points added automatically.
A small moan on an otherwise excellent website service
“Time when picking up maybe need more staff to faster the process”
About Europcar:9.0/10
The car was excellent good cruise control drive very well I loved it but it was not washed up .. it was dirty when I pick it up . And due to running out it time I couldn’t wait for another hour to be cleaned☹️So really disappointed on that but otherwise I loved driving the car .. superb!
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