The staff were amazing. Best customer service I’ve experienced. Mitchel who served us was attentive, friendly and helpful. Didn’t get the name of the man we dropped the car off with but he was very friendly and dropped us at the terminal as we were disabled.
No pushy sales, quick and efficient. Great car. Perfect experience.
About QEEQ:8.0/10
Booked car originally and our flight changed to 6 hours earlier. They couldn’t change the booking time for some reason and said the only option was to cancel and rebook. Did this and the car was now £100 more expensive so had to book a smaller car. If you couldn’t amend the time on the system, I’m sure you could have contacted the hire car company to amend the time. Very poor service.
The car was in excellent condition and the staff was friendly. Pickup and drop-off were quick. They didn't communicate clearly about the toll money which they charged me one month later but it was fair.
About QEEQ:10.0/10
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Brilliant hire car company but let down by QEEQ.
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