The counter staff spoke perfect English which was a relief after landing in Madrid jet lagged as all get out. The vehicle was upgraded to a much larger size (for whatever internal reason) which was great, but a little tricky on some small streets, but all good. Only 1400km on the speedo so almost brand new as well.
About QEEQ:10.0/10
Seamless booking process with heaps of information which I had printed and took with me
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Customer Service
Easier than I imagined