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Awful experience with both QEEQ and M7 rent a car

Japan

Reviewed: Tue, May 28, 2024

About M7 rent a car: 4.0 /10

The car was in pretty terrible condition. The engine light was on (we were told they recently replaced it and didn't have time to reset the settings). The gas was only a 1/4 full (though they initially told us it was full). The AV system did not work. The location was incredibly difficult to find (it was listed as "in terminal" pickup, but ended up being 20min away at some random place that did not have an office or sign). The only saving grace was that the associates who worked there were easy to communicate with and accommodated picking up the car at the airport (as was originally advertised on QEEQ).

Reply by Qeeq:
Thank you for sharing your feedback on QEEQ. We apologize for any inconvenience you may have experienced. Your valuable feedback will be promptly escalated to our supplier so they can address the issues and enhance their service quality. We will make sure to request the supplier to maintain the vehicles in neat condition at all times. We appreciate your feedback and eagerly anticipate the opportunity to serve you again in the future.

Mini | Toyota Vitz Guaranteed model

5-day rental

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Upton Newton

Japan

1 days rental

Reviewed: Thu, Apr 24, 2025

About M7 rent a car: 2.0 /10

The location is very far from the airport, and you have to take a taxi back to the airport yourself. The only contact method is through LINE. After picking up the car, you're on your own. When returning the car, you also need to arrange a taxi back to the airport. The car provided was in poor condition, even the gear shift handle's chrome button was loose. You can only refuel at designated stations, which charge more than other gas stations.

Awful experience with both QEEQ and M7 rent a car

Relevant Reviews on M7 rent a car M7rentacar-okinawa

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