NAHA CAR RENTAL REVIEWS

予定予約をしていた車を借りられず、当日車を変更して欲しいとの事…それもスポーツカーらしき物、値段はそのままで良い、返却時のガソリン満タンもしなくて良いのでチェンジしてもらえないかと…断れきれなく了解したものの、やはり車高は低く乗りにくい。 車内は狭過ぎるし運転もしにくい。如何なものかと？

多分、コロナで此の連休中家族連れが多く車が足りず…私達は2人だったので2人乗りのスポーツカーらしき車に乗ってもらおうとしたのでは。しかし、私も64歳なので車高が低いのはチョット？

The car was in pretty terrible condition. The engine light was on (we were told they recently replaced it and didn't have time to reset the settings). The gas was only a 1/4 full (though they initially told us it was full). The AV system did not work. The location was incredibly difficult to find (it was listed as "in terminal" pickup, but ended up being 20min away at some random place that did not have an office or sign). The only saving grace was that the associates who worked there were easy to communicate with and accommodated picking up the car at the airport (as was originally advertised on QEEQ).

This is the only rental i could find that allows me to return the car before 8 am at the airport with no fuss. Everything was clearly explained. Whatsapp was possible with mandarin. The car pumps diesel and is very fuel economy.

easy booking

Satisfied, communicated in English

Very good price, but the car bit too old

The counter staff were fantastic & went over & above. One of the young ladies helped set up the car navigation system in English for me so that I could easily get to our accommodation.

Very responsive. End of rental, the operator offered to pickup the car and sent us to the airport due to early flight departure. Thank you.

Took a little while to understand the platform.

No additional insurance offer. Smooth pick-up and drop-off process. Free shuttle bus to airport.

すごく良心的な会社ですので今回もリピートしました。スタッフがとても親切です。もちろん車の状態も凄く良いです。

使い慣れれば凄く良いと思います。以前使っていたサイトからこちらへ乗り換えましたが信用がおける会社だなと思いました。

+good communications also via WhatsApp +friendly staff showing in details all the things taht are off with the car - there was some dirt on the ceiling in the interior that we did not notice for a long time +/-we got upgraded to a bigger car (+ cause its bigger, -as we didn't need the space and driving in a smaller one would be more than ok)

셔틀버스까지 조금 멀고 안내하는 분의 걸음이 빨라서 노인과 아이 데리고 따라가는게 조금 힘들었지만, 전반적으로 친절하고 차량 상태 좋아서 만족했습니다

First off, Flight noticed that my pick up date did not match my arrival in Okinawa and messaged to confirm date the car was needed. Next, they agreed to pick me up at a convenient rail stop and take me to the car, saving me from having to navigate the airport and my way to the rental office on my first visit to Okinawa. The car was an upgrade over the typical American economy car - very nice! Drop-off was a cinch as well. I drove to the office and the staff took us directly to the airport! Excellent customer service.. would definitely recommend.

The QEEQ booking platform was easy to navigate and efficient. Directions for needed documentation, pick up and drop off were clearly explained. Driving for my first time in a foreign country was a bit daunting but I felt better knowing I had the QEEQ insurance in case something happened.

When I made this reservation, it was clearly indicated that pick-up would be at the airport only, with no mention of any other location. However, upon arrival, I discovered there were no M7 rental car facilities inside the airport, leading me to believe I had been scammed. I later found out that the agency actually delivers the car to the airport. It would have been very helpful to have this information included in the reservation details to avoid any confusion. But other than that, everything was great.

Now, let me commend the service of QEEQ. When I couldn't locate the M7 rental cars, I texted 'help' to QEEQ. The response from their customer service team was prompt and effective; they immediately called M7 rental cars and resolved the issue. QEEQ not only provided the correct information but also followed up to ensure the pick-up was successful. I usually don't leave comments on platforms, but I felt compelled to mention this because their service was exceptionally kind and far from mere formalities. Thank you, and I would be happy to use QEEQ again.

Easy and convenience. Waiting time for pick up from airport is around 10 mins. Pick up car procedure is completed in 15 mins. Thus, spend 30- 40mins in total to pick up car. The Toyota raize ( small suv) is just nice to fit 4 handcarry luggage.

Easy booking

The car was excellent and the service was great. They were real eager to please and went out of their way to pick up and return me to the airport.

Fine

Service of counter staff were very good both at pick-up and drop-off. Car in good condition and we love it. However, there was some disappoint which we were so surprise about the staff at the airport... It was the time when we went to wrong drop-off location,as GPS guided us to the airport (where the shuttle bus picked us up to get the rental car). We saw one man with Times sign, he was SLEEPING while waiting for arrival passenger. We didn't want to wake him up but we had to and yes, he DIDN'T WANT TO ANSWER ANY QUESTION. We asked him where we can drop the car off and what he answered us was just pointed his finger to the door, DIDN'T EVEN OPEN HIS EYES. Luckily, we found the place in the next 5 minutes.

Car was old and no water in windshield wipers.we had a replacement car when it got a flat tire.which was newer but the headlight were not adajusted properly.

Excellent

Staff is so helpful, and respond very fast

Staff is so helpful, and respond very fast

Gostei muito, bom atendimento.

Muito bom