San Francisco Pickup - Los Angeles - San Diego - Grand Canyon - Las Vegas - Los Angeles Dropoff

Very satisfied with the car rental experience. The staff pointed to a row of cars and said I could choose any one. I picked a brand new Mitsubishi Outlander with only 800 miles on it. Amazingly, we fit all nine pieces of luggage inside. Great job!

Efficient service, but limited vehicle options

Excellent

Perfect, you can choose from over ten 7-seater Dodge cars. I picked one with the plate number 8888 and only drove a few hundred miles.

The clerk forcibly insisted that we buy third-party insurance, claiming it was required by California law. I checked online and found no such law. The Asian clerk began to stall and refuse to complete the transaction. I mentioned that I had rented a car from this Alamo location five days ago with no such requirement, and the clerk became hesitant but still did not verify the law with a manager or provide us with any documentation. The whole incident was very unpleasant. I hope that in the future, Zuzuche improves their system to inform renters in advance about necessary insurance requirements at the rental location, preventing forced sales.