It seems that there's a communication issue between the pick-up location and the rental platform. The location had no cars available, but I could still place an order online. After placing the order, I couldn't actually get a car, and the refund process took a long time. My order has been unresolved for over 10 days now, which is very frustrating.

They said the reserved model was not available and suggested upgrading to an Audi A5 for additional cost. What a coincidence! I was tired and sleepy, so I agreed. The car was nice. The staff were quite detailed during pickup, explaining everything clearly. Also rented a GPS (BTW the Chinese GPS from Zuzuche suddenly stopped working :-). Staff were rather lax and casual during drop-off (relaxed?). Next time, I'll go with Hertz.

Tout c est très bien passé

Bien passé

Estuvo espectacular coche nuevo y súper limpio ágil la recepción y entrega!!

No conocía la página y resulto espectacular

Like: I made the reservation through your website and when I arrived to Montreal airport, the counter employee mentioned that " I'm not able to take that car as the web is only for chines as I'm Canadian with Canadian driver license it's not permeated to get this offer " I just spoke with the manager, he was a very professional man and he gives me that Car, as I'm working overseas. I really would like to think this manger for making my vacation more easier.