Highway 1 in the USA, the most beautiful road in the world, a journey worth taking

The first car I got was a Camry. After leaving the airport, I noticed the tire pressure was abnormal, so I returned to the counter to explain the situation. They immediately changed the car and even gave me a free upgrade. The service was very good.

Misleading consumers

Budget rental was really impressive! First, at pick-up: They initially didn't have the Tahoe model we booked, so they provided another SUV of the same class. When we saw a Tahoe in the garage, we asked the staff and they patiently helped us switch to the preferred model. During the rental period: Unfortunately, our car window was broken in San Francisco (no items were lost). We immediately contacted Budget customer service, and within 10 minutes they helped us with the registration and guided us on how to switch cars. That evening, we went to San Francisco airport and exchanged for another Tahoe. The process was quick and convenient. Since the insurance covered everything, there were no extra costs.

They promoted insurance and child seats when I didn't understand them. I wasn't even provided with a child seat, yet the staff claimed I used one when I returned the car. This is clearly fraudulent.

Buen presupuesto

Buen servicio