Procedures are simple and flexible. The staff at the company are very friendly. The car condition is also good.

There was hardly any queue, but after inspecting the car, I found it was different from my reservation. I had booked an automatic gasoline car, but they gave me a manual diesel. I had to wait 20 minutes to switch to another automatic gasoline car. The replacement was an older Japanese model. Returning the car was slow due to limited staff, and I was worried about missing my flight, so I wasn't very satisfied. Other than that, the car condition was good, though the power was a bit weak. The fuel consumption was very satisfactory at 5.8 liters per 100 km.

When renting the car, they only looked at the English translated document, not the driving license. Downside: They provided a car that had been driven for over a hundred thousand kilometers, which had high fuel consumption and scratches all around. I requested a replacement, but they said there was no car available. Upside: You don't have to worry about further scratches, it has a large space, is heavy and stable. The car inspection upon return was very thorough.

The return process was very quick, with minimal checks and no extra charges. Excellent service and reasonable prices.

At pickup, they proactively pointed out existing scratch locations, and at dropoff, there was staff available early to check the car.