The service was mediocre. They didn't have the Nissan Altima mid-size car I reserved, and there was no free upgrade or any explanation. They just kept insisting that the Nissan Versa was the car I rented. Another friend who rented with me faced the same issue: he reserved a Ford Focus but was given a Hyundai Accent. It seems that not providing the reserved car model is very common with Dollar.
The lady at the store was very nice and provided good service. Overall, I am quite satisfied. Actually, all foreign car rental companies are pretty much the same, so you can rest assured.
We had to wait for a vehicle for 2 hours. This was due to original booking stating 4.00pm pick up but flight details were amended by the carrier so we arrived earlier.
Vehicle wasn’t that clean. No portable GPS devices available sine Covid.
About QEEQ:10.0/10
You should not advertise free GPS when this is not available from the renter!
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