A Wonderful Journey: Two Roads (California Highway 1 and 17-Mile Drive), Three Cities (Las Vegas, Sa

The staff kept trying to upsell things like car upgrades, insurance upgrades, and returning with a full tank from their gas station. I declined everything, and the staff seemed a bit unhappy in the end.

The staff provided excellent service.

They have self-service rental machines, and the manual queue isn't long. There is a bit of upselling on insurance, but you can just decline.

The car rental counter at the airport is large and very convenient. If you are under 25 years old, there is a young driver fee of $25 per person per day, which is very expensive. The fee is based on the birthdate on your ID, even being one day short won't exempt you. After negotiating with the counter staff, they said the young driver fee couldn't be waived but they upgraded our car for free. We got a Dodge Challenger, an American muscle car, which was awesome!

Why was I double-charged after paying in full when making the reservation? When I went to the car rental office in the US to pick up the car, I had to pay the full amount again. The car rental website charges the full amount automatically from the bank at the time of booking, not upon pick-up. The time in between should be enough for the rental website and its US partner company to communicate and process the payment as per their agreement. However, when I arrived at the office to pick up the car, I was charged again.