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I ordered fiat500L and got Aygo. Not a similar class

Reviewed: Sun, May 19, 2019
About SURPRICE RENT A CAR: 3.7 /10
No. Smaller class than ordered. Fuel not full
About QEEQ: 8.0 /10
Compact | Fiat 500l or similar

Relevant Reviews on SURPRICE RENT A CAR FARO AIRPORT

F.White

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Economy | Toyota Yaris or similar
Reviewed: Wed, Oct 23, 2019
“Rip-off”
About SURPRICE RENT A CAR: 6.0 /10
The staff where putting pressure on us spending more money on all sorts. This was not said when we booked. We ended up paying 171.95 Euros, was disgusting as we had our own insurance they said it didn't cover but it 100% did. As they said they didn't understand my argument they said is this amount or nothing. Then they charged huge amount on the credit card which I still wait to get back. Awful would never book again. We book cars at least 10 times a year and this was the worst yet due to adding money on top.

S.Mcdermott

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Full Size Van | Mercedes-Benz Vito or similar
Reviewed: Sat, Sep 7, 2019
“I would pay the difference and pick up from the airport. To much risk with the poor transfer. Never”
About SURPRICE RENT A CAR: 4.7 /10
I booked a Mercedes and got a Peugeot On return we went to the drop of point and it was closed. Someone turned up and as the transport was full as more families were waiting. I told the company I will drive my full van to the airport as I would of had to wait another 30 minutes. Also the wipers had a massive RIP in the middle so every time I wiped the window I had to use a towel so I could see My score is less than yours will never use again
About QEEQ: 8.0 /10
As above

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Economy | Seat Ibiza or similar
Reviewed: Sun, Jul 7, 2019
“Tons of hidden charges resulting in us walking away without a car, we spent less on taxis!!”
About SURPRICE RENT A CAR: 2.0 /10
We did get to take the car we booked. Hidden charges galore totally more than €200 at SURPRICE, charge for collection after 8pm, they wouldn’t release car without their insurance even though we had separate cover for a year, didn’t except AMEC and wanted to charge for second driver in order to use a second persons card. Addition changes for toll road machine. Stead clear of this company
About QEEQ: 8.0 /10
Booking was easy but will think twice next time and go with one of the more we’ll known car rental companies

F.Vilardebo

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Mini | Peugeot 108 or similar
Reviewed: Sun, Jun 2, 2019
“A lot of unexpected problems for pick up and drop off.”
About SURPRICE RENT A CAR: 5.3 /10
The car is okey, but the pick up isn’t at the airport, you have to wait for a van to pick you up and take you somewhere else, which made our drop off very complicated because we were far from the airport.

A.Gray

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Mini | Peugeot 108 or similar
Reviewed: Wed, Apr 17, 2019
About SURPRICE RENT A CAR: 10.0 /10
We were met at the Airport and taken by Mini Bus to the rental location. We were not expecting this . however the location was conveniently situated to the motorway and everything was explained clearly. Although booking the smallest car we were very pleased to receive a virtually brand new larger car .
About QEEQ: 10.0 /10
Very pleased with the booking arrangements and documentation received.

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