I advise not to rent from this company, although the prices are attractive. Between 8 p.m. and 8 p.m., a € 35 surcharge is requested to pick-up or bring the car. This while they advertise as a rental company for Faro Airport! Picking up after 8 p.m. is a real problem because they have 1 employee at the office. In my case there was a waiting time for more than an hour and a half. They give me a different car than ordered and the car was parked in a dark corner and the gas tank was not full. The car had to be inspected in the dark, so that a small scratch on the bumper was not noticed. When returning the car a few days later, the employee immediately walked up to the almost invisible scratch on the bumper and said that this would cost € 215,-. There was nothing to argue against this because the damage was not mentioned on the form! The car rental for 5 days actually came to € 300. It's better to rent at a famous brand such as Herts or Europcar, to prevent disappointments afterwards
“Pas de nouvelle de l'assurance et le support d'easyrentcars suite a un litige de 885€.”
About SURPRICE RENT A CAR:6.7/10
La voiture était propre. Seul probleme est que j'ai mentionné un dommage sur la voiture lorsque je l'ai prise, je l'ai inscrite sur le document de l'agence mais pas sur le mien et par conséquent lors du retour de la voiture, l'agence m'a facturé le dommage.
Had to wait 10 to 15 minutes for pick up of shuttle bus and depot about 10 mins from airport and difficult to fined when returning car
We were charged another 35 euros as they said we were late but when booking the car rental we stated pick up time 8.00pm and we were there at 7.50pm and suttle bus didn't arrive till 8.05pm also told if we used the toll bridge by mistake we would be charged another 35 euros other car rental companies would just charge us the toll bridge charges so we will not be hiring from Surprice again
“Sur price was too far off site and only had 1 shuttle running which meant a long wait at both ends.”
About SURPRICE RENT A CAR:7.7/10
Shuttle bus service poor and directions for car return very poor. I would not use surprice again.
About QEEQ:10.0/10
Booking platform all good.
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I ordered fiat500L and got Aygo. Not a similar class
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