The entire car rental process was very smooth. It's worth mentioning that during our self-drive trip, we were involved in a three-car collision when a truck trying to avoid another accident directly hit us. After going to the police station to determine responsibility, we were immediately given a new car. Both the insurance company and the rental company were very responsible.

Well, I rented a Yaris but got a free upgrade to a CRV. There wasn't a car seat available for young infants, so we had to bring our own. Overall, the experience was quite good. The English accent was rather strong, so you need to listen carefully.

The staff were very friendly and attentive

Great service, quick pick-up and drop-off, very satisfied

Like: Got a free upgrade to a bigger car but it was an older model with high mileage
Dislike: Car had high milage and medocre condition overall