CAR RENTAL REVIEWS ON THAI RENT A CAR AT BANGKOK SUVARNABHUMI AIRPORT, BKK

Excellent

The car rental location was relatively easy to find. Following the instructions on the taxi ride, we quickly located the rental office. Even though we forgot to print the contract, it didn't affect the car pickup process. The procedures were very smooth, and the staff were very friendly. At the time, there were probably many people renting cars, so after completing the formalities, we waited about ten minutes before a staff member guided us to the first-floor pickup point. During the pickup process, they used the rental agreement to check and document every scratch on the car with us. Of course, you should also carefully inspect the car yourself and report any unrecorded damage immediately. Overall, the car condition was quite good: the vehicle was clean and tidy, with over 70,000 kilometers on the odometer. The car's condition was satisfactory, and during our use, its air conditioning and performance were excellent, especially the cooling. When returning the car, I chose the nearest gas station to refill the tank and cleaned the car, so the return process was almost instantaneous with no unnecessary complications.

Convenient service

All staff have excellent service attitudes.

Usually, if there are no available cars, they upgrade the model. Why did they give a smaller model this time?

Not informed of the M Flow toll facility

The staff at the store spoke good English, no communication barriers. Explained the rules very carefully. Took detailed photos during the car inspection.

Excellent, smooth communication

Very good, the car pickup was very quick.

Very satisfied. They gave me a different car, but it was very new with just over 10,000 kilometers driven.

Excellent

The service was excellent. They gave me a Pajero Sport. I was pleasantly surprised.

Very satisfied

Satisfactory

There's a storefront on the second floor of the airport. The processing speed is fast, and there are no attempts to upsell additional insurance.

Quite good

フロントガラス等は汚れているが概ね問題ない、ウォッシャー液が無く自分で水を買って入れた

非常に良いシステムです

The process is straightforward and well-established.

Excellent service, quick pickup and return process. Rented for over 20 days, and the return was confirmed after a quick inspection—very smooth experience.

The service attitude was excellent.