The service lady was not enthusiastic and impatient.
She was not diligent, I didn't rent a GPS but she included the charge in the bill, $67.
Unprofessional, no one knew how to set up the GPS in Chinese, initially wanted to rent but then cancelled.
Pushing unnecessary insurance even though I already bought comprehensive coverage.
I returned the car less than 30 minutes late, but they charged me an extra $30. This is unreasonable. I can understand paying proportionally for the extra time, but this rental policy is unacceptable. I've rented cars overseas many times and never encountered this situation.
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