Overall, it was average compared to my experience with GORENTAL in New Zealand last year. I booked a Golf automatic, but upon arrival, they didn’t have the model and offered me a Volkswagen Touran instead. This car was too big for me, especially in the small towns of Spain. I requested a change and they provided a Citroën C3. I'm not sure if it's the same class as a Golf, but the driving experience was just okay — slow to start but good acceleration later. After receiving the car, the staff didn’t explain anything about the car, such as the location of the tripod, jack, how to use the lights, wipers, how to open the fuel and engine covers, or where to place the driving proof. I had to figure it all out on my own. Besides the order amount, there was an additional charge of 110 dollars as a deposit, which was not as generous as GORENTAL.
We picked up the car in the city and rented a BMW X1. Within just half an hour, we saw two BMW X1s being rented out. Not many people were there, and the service was very friendly. They explained the rental process in detail, very convenient, and they didn't push insurance sales. (But at least you need to understand some English for better communication)
Good service attitude, explanations were very clear. There were product promotions during the process, but they stopped once we said we didn't need them.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Europcar BARCELONA CENTRO PASEO DE GRACIA
Olive Baker
-
-
-
-
View more >Donahue Rudolph
-
-
-
-
View more >Alexander Truman
-
-
-
-
View more >Robert Joseph
-
-
-
-
View more >Alice Philip
-
-
-
-
View more >