The pick-up location is a bit far from where the paperwork is done. After completing the procedures, we waited for over ten minutes before someone came to get us. We drove a few kilometers to the pick-up point. The car they provided had several scratches, and we had to check multiple spots for damages. The car didn't look very new and shook a lot when driving fast. However, the air conditioning was quite powerful.

This time, Hertz’s service attitude is the only one I approve of; there were issues with the others.

The return location was accurate, but there's nothing much to praise. The car consumed a lot of fuel, averaging 0.7 yuan per kilometer.

Great and attentive service

I had a little extra charge to adjust the pickup and dropoff time

It could be a bit easier to enter pickup and dropoff times in search instead of defaulting to 12 all clocks should be 24hr