I booked a X-Trail, but got an Outlander instead. The car had 26,000 kilometers on it and drove very smoothly. The service wasn't particularly outstanding; it was neither overly enthusiastic nor indifferent, just straightforward and clear. I appreciate this kind of clear process and communication.
It was good. Positive experience. Though I did receive a call to say I'd caused a window chip but this had been brought to my attention before I even saw the car. I did inform the staff it was in the condition report but it was stressful to receive a call without them checking their own report first. Otherwise it was not noteworthy.
Great attitude and provided a new car. Excellent experience.
About QEEQ:10.0/10
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