This is a scam targeting Chinese tourists, creating a perfect trap with pre-authorizations, fabricating non-existent car damages, and stealing from customers' credit cards! Blood and tears warning: Stay away from this company!
Customer service is unhelpful. Charged twice for the same reason. I chose the outbound option when booking, but after returning the car, they charged me more than 2000 for the outbound reason. Suspect the platform and the rental company are scamming customers together. Won't use this platform again.
The counter is conveniently located near the arrivals area, but the staff were inflexible. We booked the car for 2 PM, arrived at 1:20 PM but couldn't get the car until 2 PM.
About QEEQ:10.0/10
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