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Live chat Email us Service Code: 9853805320
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9853805320
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6000 km Road Trip Across Four Nordic Countries

Reviewed: Thu, Aug 4, 2016
About Alamo: 2.0 /10
I had already paid the full amount in China and applied for the necessary permits for other countries included in my order. However, at the car rental office in Copenhagen airport, a tall male staff member tried to deceive me, saying that their policy required road assistance insurance for driving in other countries. I told him I already had full coverage, and my platinum credit card provided global free roadside assistance. I even pointed out the clause in the rental car contract regarding the refusal to buy additional insurance. He lied, saying it was a company policy difference, and pressured me greatly by refusing to give me the car. Despite a long queue behind me and me being a mother with two children, tired and just about to start a wonderful trip, he greedily and deceitfully tried to force me to buy insurance. With extensive overseas driving experience, I firmly refused, but it wasn't until I was about to call the rental company that he pretended to give me the car, warning that next time, it wouldn't work. Remember, any additional insurance is optional. I will definitely file a complaint to the European headquarters. Fellow Chinese drivers, be firm in refusing unwanted insurance offers and seek help immediately if necessary.

Relevant Reviews on Alamo Copenhagen Airport

Thera Jeames

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Reviewed: Fri, Jul 12, 2024
About Alamo: 10.0 /10
Very satisfied. The store staff were very friendly and patient, the process was clear, and there were no additional charges.
About QEEQ: 10.0 /10

Basil Steinbeck

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Reviewed: Sun, Jul 28, 2019
“Copenhagen-Stavanger-Stockholm”
About Alamo: 10.0 /10
Excellent service

Frank Milton

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Reviewed: Mon, Aug 5, 2019
“From Copenhagen Airport to Helsingør, then to Copenhagen, followed by Odense, Billund, and back to C”
About Alamo: 6.0 /10
The car you reserve is never the one you get. I wanted an SUV, but ended up with a coupe, and it had lower specs. My car wasn't even listed in your model series.

Blair Ramsden

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Reviewed: Thu, Jan 23, 2020
“Copenhagen, Stockholm, Oslo, Voss, Bergen, Flam, Trondheim, Gothenburg, Copenhagen”
About Alamo: 4.0 /10
The additional charges were not clearly explained during rental; necessary fees along the way were not specified.

Cecilia Arnold

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Reviewed: Sun, Sep 9, 2018
About Alamo: 2.0 /10
There was an elderly woman with white hair who had a very bad attitude. The credit card was fine, but the POS machine had issues and couldn't process the payment. I couldn't rent the car and didn't get my money back.

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