The staff are patient and don't push insurance. The handover process was quick.

The location is right on the first floor of the Toronto airport terminal, very convenient. No extra sales push, just asked if I needed the super cover. Returning the car was a bit of a hassle due to the navigation issue. When we arrived, there were a few returns happening. They briefly checked the car and issued a receipt from a handheld device in no time.

Quick service, good car condition. They tried to upsell an upgrade, fuel, and extra insurance, but I declined. Overall, a great impression.

There was no line when picking up the car, it was very quick. The staff member was a friendly Black man. There was no hard-sell during the process, just pick up your car with your card. The person handing over the car was a very nice White girl who upgraded the car for free, and she was very patient with the three car changes. Overall, I have a good impression of the ALAMO branch in Toronto.

Car was new and in a very good conditions.

Love this app.