At the car rental spot next to NEWARK airport, we arrived around noon, and there were about 10 other customers waiting. With few staff members available, it took over an hour before our turn to process the rental.
We rented the car for a total of 14 days and chose EASYPASS, thinking it would be charged based on actual usage. However, when returning the car, we were charged $18.49 per day for 10 days, totaling $184.98, while the actual toll fee was only $26.42. This unexplained charge is outrageous; it's just overcharging.
Dollar is good. The staff is very professional. They mentioned a $4 tax when picking up the car. Make sure to inspect the car once you get it; if you're not satisfied, you can request a different one.
“Lined up for long time at ewr. Slow desk service due to short staff.”
About Dollar:9.7/10
Car was ok. Counter service slow because not enough staff for amount of customers lined up waiting for service.
About QEEQ:8.0/10
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