I would never rent from Dollar again. The entire customer experience was appalling. The representatives behind the counter were more interested in their personal conversations then actually doing their jobs. I learned more about their lives then how to use the EZ-Pass and the all the surcharges for the vehicle. The entire process took entirely too long and with all of the other options available I would think that a company would be interested in retaining customers. Also giving Dollar a value of 3.7 stars is a joke. 0 stars.
“Easyrentcar is fine, beware of Newark airport fees”
About Dollar:5.0/10
They should list that airport fees are exorbitant and increase price by well over $100. Staff at the counter was VERY pushy on adding extras and really hassled me on adding unnecessary insurance options.
Car was great, staff at checkout and drop off were great. Only thing that I wasn't expecting was checking the vehicle for damage and filling the vehicle report myself at pickup.
About QEEQ:10.0/10
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