Professional service.

Good service in both locations.

It's okay. When I arrived, my requested car wasn't available, but they provided one at the same price. However, the one I got had a higher engine displacement and used more fuel.

Picking up the car at Calgary Airport was very convenient, with signs guiding you all the way. The pickup location is very close to the airport exit. The Alamo staff were very nice, explained some details, and offered a few insurance options. You can buy them on the spot if needed; they aren't expensive, and there’s no problem if you don't buy them. Then we went to pick up the car. There were several car options to choose from, which was amazing.

The company's service attitude is okay, but in Calgary, the counter staff tried to sell a bunch of extras, and if you didn't want them, their attitude immediately became unfriendly. This was not the case in Toronto. I hope QEEQ can improve this.