The management is somewhat disorganized.

Fraudulent charges, no signed contract but charged without permission! For nearly three months, no contract has been provided! They keep delaying and not solving the issue! Strongly recommend against choosing them!

Thank you very much

The process was very fast. No sales pitches were made. After checking the passport and the international driving permit, I got the keys in 5 minutes.

I booked a compact car, specified 4 doors. At the store, they said they only have 2-door ones. Had no choice but to pay an extra amount daily for a mid-size car, and I couldn't choose, only got an old model Jetta. The insurance was supposedly included at the time of booking. The clerk told me it only covers when others hit you, but not when you hit others.