There was no Chinese service at all. Due to flight reasons, we postponed the pick-up time by one day after communicating with the rental service in advance. Even though the car rental agreed to the change, it still took two hours to complete the pick-up process.

The staff were patient and meticulous, displaying a high level of professionalism.

The service was enthusiastic and attentive. I will consider renting cars more often in the future.

The environment was clean, and the staff was polite. After returning the car, they even helped us get to the airport. The vehicle was quite clean and tidy, and they assisted in recording the damaged parts of the car. They informed us of the basic precautions. Very responsible.

Although the model was different from what we initially confirmed, it was still in the same category. The car was in good condition and the service was quick. Thumbs up! However, during settlement, the fees were overcharged, whether intentionally or unintentionally, but we corrected it upon review.