普通でした。

LINEサポートはすぐにお返事をくれ、日本語対応していてとても良かったです。安心してレンタルできました。

We had already purchased full insurance, but they insisted I only had basic insurance. They charged an extra 20 yuan per day for insurance and forced us to buy the gas in the tank. Although we used only a small amount, they refused to refund the money. Overall, the cost ended up being much higher than other major companies.

Average experience, frequent upselling. A lot of people renting cars, but not enough shuttle buses.

The staff were professional, and even after promoting their services, they didn't insist when I declined. Simple and user-friendly! An excellent experience!

Like: It was a nicer car than I reserved.... lucky us!
Dislike: Nothing... it was all good.