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Search for ACE Car Hire in Bordeaux

Terrible.

Reviewed: Wed, May 22, 2019
About ACE: 6.7 /10
It was not clear Ace was part of Goldcar. Felt completely mislead, that we had booked a car for a certain price, but when we got there we had to either put down a deposit over €1000 on a credit card (that we couldn’t do) or pay insurance of over €120. We were told by the rude desk staff that it was in the small print and we should read them better. It was mis- selling and we will never use you again. I actually want compensation as I’m so angry and it ruined our trip.
Opel Adam image
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Mini | Opel Adam or similar

Relevant Reviews on ACE Bordeaux-Merignac Airport

K.Nolan

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Economy | Volkswagen Polo or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Wed, Aug 7, 2019
“Ace a bit frustrating to deal with but good value for car”
About ACE: 6.3 /10
Car was fine. Ace staff were extremely pushy on upwelling insurance
About QEEQ: 10.0 /10
Booking was perfect

J.Jeffries

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Compact | Opel Astra or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Tue, Aug 6, 2019
“Easy and straight forward but surprised at deposit amount”
About ACE: 9.7 /10
We were happy with our hire car but did feel surprised to find out about the £1500 deposit payment which although was on the fine print did still come as a surprise.
About QEEQ: 8.0 /10

T.Felton

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Economy | Volkswagen Polo or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Mon, Aug 5, 2019
“Waited 4hr 30 mins to be served at airport”
About ACE: 8.3 /10
The car was great

M.Varga

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Compact | Opel Astra or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Tue, Jul 16, 2019
“Worst car hire ever.”
About ACE: 7.7 /10
1,5 hours waiting to get the car at Bordeaux airport. No childseet was provided, allthough I booked it in advance. At dropping off the car, there was no inspection. Still after 3 hours I received an email to pay 260 Eur due to scratch on the car. That damage I did not do, this is unacceptable and I will take legal action.
About QEEQ: 8.0 /10
Platform is ok.

S.Foyle

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Economy | Volkswagen Polo or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Tue, Apr 30, 2019
“No fuss...No problems....”
About ACE: 10.0 /10
5 minute wait,staff were very efficient and helpful...
About QEEQ: 10.0 /10
Easy to book,no hassle...

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