Insurance more expensive than rental, car picked up at night it was dirty and staff useless
P.Foulk
France
Reviewed: Wed, Aug 14, 2019
About ACE:4.3/10
Terrible service, car picked up at night, dirty, staff not even willing to show us where the car was ( used the key and light car to find it), won’t go back!
“I felt that I spent a lot of money hiring the car then I get a £60 cleaning bill. Won’t return toyou”
About ACE:6.0/10
Took over an hour to get the car, upgraded the insurance when booking then was sold another insurance upon picking the car up, too many companies involved and I feel like I’ve been ripped off. Won’t be returning.
We got an upgrade car as no cars in the category which we ordered were available. Nice car, friendly staff but no spare wheel in car or water in screen wiper tank. Otherwise great.
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Insurance more expensive than rental, car picked up at night it was dirty and staff useless
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