The location is too far, and there were no prior instructions on how to get to the store. Additionally, the excess includes situations where another party hits our car, requiring us to pay 5500 AUD. This is very unreasonable.
Language barrier! Forced to buy insurance, why didn't the rental company notify me in advance? Then they didn't help when I had to go back to cancel it, who is responsible for the inconvenience caused! I will never use this rental app again.
After exiting Sydney Airport, turn right and walk along the overpass to bey 35. Call East Coast and a Toyota HiAce with their logo will pick you up in about ten minutes. After passing the Bank of Communications, China Construction Bank, and Maotai billboard, turn left for a bit and you will arrive. The car rental process is quite simple, and the staff are very friendly. They did not push extra insurance when we declined it. We booked a Toyota Corolla but were provided with a Nissan Sylphy instead. The car was very new, with good power and space, and was comfortable for our family of three. We drove 3100 km in 12 days and only spent a little over 900 RMB on fuel. With a budget of just over 1200 RMB, it was really cost-effective. Returning the car was also convenient, and they arranged a car to take us to the airport. Although this company is relatively small, we saw many of their cars on the road in Australia, and their service was good.
The serviceman at the counter insisted I needed an international drivers license even when it specifically said on East Coasts website that I didn’t. Only after showing him this of their own (!) website did he grudgingly agree.
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