Both QEEQ and the car rental company provided excellent service. Their patient explanations and tips were very helpful, and they actively helped me arrange my trip and solve many problems. Thank you.
Car was everything it was supposed to be, no problem. And it was very well priced.
No trouble finding the shuttle to the rental location.
A bit of a crowd at the pick-up desk meant queuing for a while. But I was the only customer in the place for a quick easy return.
But beware additional charges- needed to extend a 4 day booking by 3 hrs, which cost more than a prebooked day !
This company is not good. If you book a car through Zuzuche, buying full insurance at pickup will be one-third more expensive than booking directly with the car company. They don't allow you to use your own toll tag and instead make you use theirs, which comes with a high management fee.
The car was ready when we arrived & was a Hyundai I30 in spotless condition. There was no discrimination regarding age, relating to extra costs for insurance. Emma the lady who handed the car over was friendly & informative & was a joy to deal with. Would certainly use East Coast again if visiting Queensland.
About QEEQ:10.0/10
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