The rental process is simple, but unlike other companies, this one doesn't have a storefront at Sydney International Airport. Instead, you need to call and arrange for the staff to deliver the car.
Pretty good, the pickup process was fast. However, the car had a lot of scratches and dents already. It's necessary to inspect carefully and point out each one to the staff and take photos, which is quite troublesome. The staff were busy and didn't have time to photograph all the scratches, so you have to record them yourself.
Not far from the airport, prompt pick-up and drop-off. Attentive service, they even provided a free navigation system. The car was new and in good condition. However, the rental company requires the renter to log in and check toll charges themselves, which is inconvenient for foreign visitors. It would be better if the rental company could check the tolls and deduct the fees from the renter's credit card, then notify them.
Everything was quite good. I rented a car in Sydney and got a Nissan Sylphy. I noticed they mostly have Nissan Sylphys, Toyota Corollas, and Suzuki Swifts. Returning the car at Brisbane Airport was quick, and they even provided a shuttle to the airport. Nice.
“Terrible with East Coast. Staff both at call centre and office were poor as well as rude.”
About East Coast Car Rentals:4.3/10
The was old but okay. The staff were rude.
About QEEQ:8.0/10
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Relevant Reviews on East Coast Car Rentals Sydney Airport
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