There was clearly an orange car, but they insisted it was dirty. When I went back to take a photo to prove it was clean, they called security through the intercom to stop me. I was already sitting in the car, and they said I could upgrade and switch cars. If the car was sterile, why switch after I’ve already sat in it and then give it to someone else? That's so irresponsible and sloppy.

The staff have a good attitude, but since they are new, they are not very familiar with the business. Returning the car is quick and convenient. However, there are often few good cars available, and it is difficult to get the reserved model. You can only borrow a similar type of car.

The service was good and the pickup and drop-off were very convenient.

対人対物の保険加入を勧められ加入したが、AXAの保険には対人対物が入っているかわからない。

万全プランで契約したが、対人対物の保証が判らなかったのでAlamoで加入させれた、AXAの保険で対人対物も対象なら余計な保険に加入させられたのでは？ 対人対物の保証があるのか分かりずらいので困る。

車は洗車されていたが、とても汚く、車内外とも最悪だった。