Convenient and quick car pick-up.

Friendly service

The service was excellent. There was a female staff member when I arrived, who efficiently completed the procedures for me. The vehicle was in great condition. I initially thought it would be a very small compact car, but it turned out to be a sedan similar to the Nissan Sunny in my country. A pleasant surprise! The car had only driven 12,000 kilometers, so it was relatively new.

The staff's attitude was quite good, the pickup process was very smooth, and the car was pretty new. However, there was no gas station on the way back to the airport from Padang, and the rental booth staff didn't mention this. As a result, we spent nearly an hour searching for a gas station at 21:30 but couldn't find one. With a flight at midnight, we had to return to the airport by 22:30 and pay for an expensive tank of gas. It started perfectly but ended very disappointingly...

Very good, the process was smooth and the car was very new.