10 /10 Excellent
Reviewed: Friday, June 28, 2024
The attitude was excellent, returning the car was very convenient, and there were no hidden charges. The car was also very new, with only a little over 30,000 kilometers. Overall, I am very satisfied!
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Great value for money, got a free upgrade to a car with only 5000 kilometers on it.
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Very good, the attitude is also great.
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Very convenient and very friendly
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Not bad
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Very good, the process was smooth and the car was very new.
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
I gave a full five-star rating, couldn't find anything unsatisfactory at all, it was perfect! The location is the third spot to the right after exiting the first gate at Phuket Airport. The signage is very clear, easy to spot. I took my pre-printed confirmation, and the staff welcomed me warmly. The process was quick and simple. I had my English notarized driver's license ready, the staff just glanced at the original license and it was fine. Next, the staff escorted me to the parking lot, and the car I booked online was already prepared. The car was very new and clean, with only over 10,000 kilometers on it, basically a new car. When returning the car, just drive to the designated parking lot and look for people in Thai Rent A Car uniforms to inspect and collect the car. The procedure was very simple and done in three minutes, and the service was very friendly! I will definitely rent from Thai Rent A Car again when I go to Phuket!
Read More >6 /10 Average
Reviewed: Friday, June 28, 2024
The staff's attitude was quite good, the pickup process was very smooth, and the car was pretty new. However, there was no gas station on the way back to the airport from Padang, and the rental booth staff didn't mention this. As a result, we spent nearly an hour searching for a gas station at 21:30 but couldn't find one. With a flight at midnight, we had to return to the airport by 22:30 and pay for an expensive tank of gas. It started perfectly but ended very disappointingly...
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
The service was excellent and very helpful. Will definitely continue to support next time.
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
There is a counter in the airport hall which is very convenient, and the procedures are quick. When returning the car, you can't enter through the exit door; the security personnel will guide you to a small pathway for the return process. During the vehicle inspection, all visible minor damages are noted, and during the return, the staff just does a quick check. I offered a tip when picking up the car, but the staff politely refused. Due to the narrow lanes in the parking lot and my lack of experience with right-hand driving, I requested the staff to move the car to a wider road, and they were very helpful. I initially booked a TOYOTA VIOS but later found out it had been upgraded to a Toyota Altis, which was fairly new though previously a bit damaged. We chose Toyota because it was pricier, but we had a lot of luggage. If the luggage amount is known, a smaller car like a Nissan could work. I was very satisfied with Thai Rent A Car, even booking another car with them in Chiang Mai during our Phuket trip. I will choose this company again on future trips to Thailand.
Read More >8 /10 Very good
Reviewed: Friday, June 28, 2024
Good attitude, returning the car is quite fast.
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Excellent service. They have a counter inside the airport and you can pick up your car directly at the airport parking lot, which is very convenient. The best part is that since it's a local company, you can pick up the car even at midnight or early morning, which other international brands can't offer.
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Very enthusiastic, great service, the car felt very new and easy to drive.
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
The service was excellent.
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Good service, the car condition is also good, and the price is excellent. Highly recommended.
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Quite a good car rental experience
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
The store at Phuket International Airport is easy to find, the rental company is reputable, and the car is in good condition.
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Convenient, fast, and the staff at the office are patient.
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Renting a car in Thailand is a convenient process, and the inspection at the time of rental is very detailed, noting even minor scratches.
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Very satisfied with the car rental service. At the airport counter, we handed over the documents and they took us to the parking lot to pick up the car. Before taking the car, we checked for any scratches on the exterior, and their staff proactively marked them on the form and reminded us to return the car with a full tank. They also marked a 24-hour gas station on the map for us. When returning the car, we were worried about the early time (5:30 AM) causing delays, but as soon as we parked, a THAI representative arrived by car. The entire process of vehicle inspection and checkout took no more than 15 minutes.
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Convenient and fast
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Very good and professional; the car given was not the exact model I booked but was in the same category.
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
The vehicle was in great condition with only 7,000 KM mileage. The staff was very courteous, but their English wasn't very good. Therefore, it's important to be precise when booking online to minimize conversation.
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
The service from Thai Rent A Car was excellent. The car pickup process was fast, and they explained all the important points clearly. The vehicles are very new and drive really well. Thank you so much! Both pickup and drop-off were very efficient, and the staff was very attentive. Highly recommended.
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Excellent customer service!
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Both pickup and return were smooth. We had booked a child safety seat, and it was already installed when we picked up the car. Thumbs up.
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Not bad, the car condition is decent, but it wasn't cleaned thoroughly. However, considering they upgraded me to a bigger car, I'll forgive them :). Some areas in Phuket are under construction, and having a bigger car helped because it could have gotten stuck otherwise....
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
You can find the counter right after exiting the airport hall. The staff is very friendly. The car inspection is thorough, and the car is very new. Very satisfied.
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Great customer service.
Read More >8 /10 Very good
Reviewed: Friday, June 28, 2024
The service is fast and convenient, and the staff is thorough and responsible during car inspection and handover. It would be perfect if the condition and configuration of the car were better.
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Very good
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Excellent service, very attentive and thoughtful. Returning the car was fast and easy. Will choose again next time.
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
The service was very professional, the procedures were completed quickly, and both pickup and drop-off were very convenient.
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Very convenient, recommended.
Read More >8 /10 Very good
Reviewed: Friday, June 28, 2024
I encountered a small issue when renting the car because my credit card was maxed out and I couldn't complete the deposit transaction. I had cash but the counter staff said they only accept credit cards. Later, I called the credit card center to apply for a higher limit and finally managed to rent the car. I suggest the company offer more payment options in the future.
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
The Thai rental counter is right inside Phuket Airport, making the rental process very convenient, and the car was in good condition!
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
We arrived in Phuket at 4 AM on December 2nd, and since our scheduled car pickup time was 5 AM, we waited 45 minutes for the staff to arrive. Our originally booked Nissan Almera was upgraded for free to a Honda ACCORD. My wife and son were both very happy. The car had 40,000 kilometers on it, which was quite good. The staff took ten minutes to inspect the car and also explained some basic operations inside, which was very helpful. We drove for 7 days, and one tank of fuel lasted the entire time. On the last day, we didn't have time to fill up the tank, so we ended up paying double for the fuel, which was a loss.
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Local Thai company, the car had a THAI RENT A CAR logo. I was stopped by the police once for a check, but there was no trouble. The staff were very friendly.
Read More >Christopher Alsop(p)
Phuket
10 /10 Excellent
Reviewed: Friday, June 28, 2024
The car rental and return process was very enthusiastic, and they carefully recorded all scratches. I gave a tip upfront.
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
A great car rental experience. No worries picking up the car even in the early hours! They had marked all the issues with the car beforehand, some of which I didn't even notice! Returning the car was also smooth, only took 10 minutes. Thumbs up!
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Good, the service was great. The process of picking up and returning the car was very fast.
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Great car rental experience. Fast service, no hidden charges, and the car was excellent.
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Pick-up and drop-off were very quick. The staff were also very friendly. I would rent a car from them again if I have the chance.
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
The staff were very friendly and their English was good. When I picked up the car, they marked any scratches on the inspection sheet. The car was relatively new, a Corolla with less than 8000 kilometers. When returning the car, I parked it in their lot myself, without any staff guidance. The return process was smooth, mainly checking the fuel tank and some parts for any collisions. The surprise was that the staff member asked where I was going, and since I was staying near the airport, he voluntarily drove me to the hotel. Of course, the $20 tip was given willingly from my side.
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Friendly service
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Convenient and quick car pick-up.
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
It's fine.
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Note that they will bring the car to the airport entrance, so we don't have to pick it up ourselves.
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Excellent, perfect
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Great, very convenient procedures
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Pretty good
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Pretty good
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Not bad
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Reliable service, available 24/7.
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
The staff were very friendly, and the car pick-up at 3 a.m. was fast and convenient!
Read More >8 /10 Very good
Reviewed: Friday, June 28, 2024
The service was excellent. There was a female staff member when I arrived, who efficiently completed the procedures for me. The vehicle was in great condition. I initially thought it would be a very small compact car, but it turned out to be a sedan similar to the Nissan Sunny in my country. A pleasant surprise! The car had only driven 12,000 kilometers, so it was relatively new.
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
Very good
Read More >8 /10 Very good
Reviewed: Friday, June 28, 2024
The store at the airport is quite convenient.
Read More >10 /10 Excellent
Reviewed: Friday, June 28, 2024
The counter is easy to find, and the service is top-notch.
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