The service attitude and quality were good. The return route instructions need improvement as non-locals can't understand them. The car was in good condition, but it was provided to us with some body damage that wasn't repaired, which was not appropriate.
After picking up luggage at Bangkok Airport and passing through customs, it was already 1 AM. At the AVIS service counter in the terminal, we showed our printed voucher, and the staff warmly assisted us and quickly arranged for a vehicle to take us to the car pick-up location. Upon arrival, the staff quickly completed the procedures, checked the car, and handed it over to us. They thoughtfully provided us with a self-printed map of AVIS's location and directions on how to return the car here. Returning the car was smooth, the staff promptly completed the formalities and took us to the terminal.
Great service, very attentive. The staff was careful.
About QEEQ:8.0/10
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