Very good!

The staff at the store were very friendly and patiently answered all questions. The car, a Chevrolet Captiva, was in good condition with only 8000 miles on it, though it was a bit dusty inside and out. There were no upsells; I voluntarily added roadside assistance since we were driving to Yellowstone and Beartooth. The rental deposit was surprisingly only $80. There was a small incident - I left the free GPS provided by QEEQ in the car when I returned it, but I only realized it after I had flown to San Francisco. I called Alamo, and they mailed it to me the next day. I was very satisfied. QEEQ's phone support had mentioned a long online form process, which was totally unnecessary. However, mailing it to me via FedEx took 4 days and cost nearly $20, which compared to domestic shipping in China is quite expensive.

The instructions were very detailed, and they even upgraded the car for free. I also requested additional roadside assistance.

This time I rented a car at Salt Lake City Airport to visit Yellowstone for a week. I booked a mid-size SUV and got a Chevrolet EQUINOX at pickup. The car is quite large, comparable to a Highlander. Even though I couldn't choose, I was quite satisfied as the odometer showed only over 3000 miles. Drove around Yellowstone for a week, and the car was in good condition with excellent performance on overtaking. A $75 deposit was held at pickup. Returning the car was very convenient, just drove to the airport garage, a young lady came to inspect, scanned the barcode, and printed the receipt. I had refueled before returning, and the deposit was refunded immediately. Overall, the experience was very convenient, the car was in good condition, and QEEQ's website was very user-friendly with prices cheaper than booking directly on US sites, highly recommend.

Although it's not a big company, the service is excellent.