This was my second time renting a car in the US through Zuzuche. The first time on the West Coast was great; we had ten or more cars to choose from, and they were all quite new. This time, we rented a standard SUV because we wanted a Grand Cherokee. In the US, you can't reserve a specific model in advance; you pick from what's available when you get there. When we arrived at Alamo, there were three identical Chevrolets, one Mazda 8, and one Grand Cherokee. They wouldn't allow us to choose the Grand Cherokee, claiming it wasn't an option. This was very frustrating. If I had known, I wouldn't have paid extra for a standard SUV. We ended up with a Chevrolet. Overall, the selection at Alamo was limited, the staff was rude, and the vehicles were poorly maintained. We rented for 21 days, and after driving just over 1000 miles, the car indicated it needed an oil change, causing us unnecessary stress.