The company's staff was very attentive during pickup, and the return process was quick. They explained everything clearly.

The receptionist at the car rental company was very enthusiastic and provided a clear explanation of the toll payment issues. The car's condition was acceptable, as we chose the cheaper model. We paid an additional fee of 25 AUD for a one-way rental and around 5 AUD for an extra driver. The only difference compared to other rental companies was a pre-authorization deposit of 1000 USD, which was high given the car category and that we rented it for only 3 days. Later, we found that two other rental companies in Tasmania and Brisbane only required pre-authorization deposits of 200 and 100 AUD, respectively, which was more reasonable. Returning the car was a bit tricky because our English isn't very good, and phone communication made it difficult to understand the drop-off location. Fortunately, we relied on the Google Maps address provided in the order and found the drop-off point without too much trouble, allowing enough time to catch our flight. They provided a shuttle to the airport.