Overall, it was okay, but two things were annoying: 1. London has a congestion charge, but this wasn’t clearly explained when picking up the car. The phone was also unanswered later. Due to the high fines in London, I chose to pay the congestion charge to avoid any potential fines. 2. When the car had a tire issue, their chosen partner was slow to respond.

Tires kept loosing air so had to keep filling

It was good

Excellent service and I extended the hiring for an extra day with no problem

Got an “upgrade” to a larger vehicle, but would’ve preferred the smaller one on the UKs tiny roads. Staff were great.

Budget staff were brilliant and made the whole process so simple an efficient. No problems on the return, the operative asked if there were any problems checked over the car and ensured the tank was full and I was on my way, as quick as that. I shall choose Budget again.

all went according to plan and EasyRentCars took the stress out of finding the best deal. Will use them again.