Very dissatisfied. I booked a Touran, but ended up with a seven-seater van. This made our trip very inconvenient, especially given the narrow streets and height restrictions in European parking garages. The rear seats could be adjusted as per the instruction manual provided, but it was difficult to install. When I sought help from the staff, they threatened to fine me 1000 euros for adjusting the seats, despite there being instructions in the car indicating that we could adjust them ourselves.

Convenient and practical, Europcar service locations are everywhere. Highly recommended!

Service is good and prices are cheap. The only inconvenience is having to call when picking up and returning the car due to the lack of a physical counter.

Friendly and attentive service

Convenient, good service, reliable, though the price isn't very cheap.