Excellent Service from Tamra!

South Korea

Reviewed: Sat, May 25, 2019

About tamra: 10.0 /10

My family came from Singapore to Jeju for a vacation in which we planned to see the beauty and attractions of the island. To do so we rented the car from Tamra. The overall experience we had was Excellent! I would like to highlight two unique cased related to the good service we received from Tamra and specifically from Azim, who is a senior manager in the company: 1. Upon the pickup of the car we discovered that the model I booked was not wide enough to sit 2 child seats + adult in the back. Tamra were very kind and agreed to change the model to a wider one with no extra cost and in an efficient manner. 2. On our way to the drop off, just before boarding a flight to Seoul, we had a flat tire. Azim sent a service car to handle the issue, and personally drove us to the airport without going through the process of returning the car so that we will not miss our flight.

About QEEQ: 10.0 /10

Booking process was smooth and easy.

Compact SUV | Renault QM3 Guaranteed model

3-day rental

Relevant Reviews on tamra Tamra Rent-A-Car - Jeju Island

Stanley Dillon

South Korea

4-day rental

Reviewed: Sun, Nov 17, 2019

About tamra: 2.0 /10

About QEEQ: 8.0 /10

J.Huang

South Korea

2-day rental

Full Size | Kia K5 or similar

Reviewed: Fri, Aug 23, 2019

“FAST, EASY AND SMOOTH”

About tamra: 10.0 /10

The handing over and taking over process was very fast and the transaction is very transparent. The customer service was friendly and they are able to communicate in english.

About QEEQ: 10.0 /10

C.Garcia Arano

South Korea

3-day rental

Economy | Kia Morning or similar

Reviewed: Sat, Aug 10, 2019

“Not to recommend”

About tamra: 5.0 /10

The car wasn't full of fuel, one of the tires was losing air and the motor sounded like crap. We returned the car in advance, but we didn't get any discount. Could be the cheapest agency, but the rental wasn't cheap, so better off to choose another agency.

About QEEQ: 8.0 /10

Good enough

M.Abdullah

South Korea

3-day rental

Full Size | Kia K5 or similar

Reviewed: Sun, Jul 7, 2019

“One of the best experience I ever had.”

About tamra: 9.3 /10

The lady boss and the guy who served me was friendly and helpful. Both speaks English, that's a plus point. No hard selling, no hassle. Only problem is that those LPG cars have smaller boot space. Even I had a hard time squeezing my 2 luggage in the boot.

About QEEQ: 10.0 /10

Platform easy to use. Straight forward.