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Live chat Email us Service Code: 1237069159
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Excellent Service from Tamra!

Reviewed: Sat, May 25, 2019
About tamra: 10.0 /10
My family came from Singapore to Jeju for a vacation in which we planned to see the beauty and attractions of the island. To do so we rented the car from Tamra. The overall experience we had was Excellent! I would like to highlight two unique cased related to the good service we received from Tamra and specifically from Azim, who is a senior manager in the company: 1. Upon the pickup of the car we discovered that the model I booked was not wide enough to sit 2 child seats + adult in the back. Tamra were very kind and agreed to change the model to a wider one with no extra cost and in an efficient manner. 2. On our way to the drop off, just before boarding a flight to Seoul, we had a flat tire. Azim sent a service car to handle the issue, and personally drove us to the airport without going through the process of returning the car so that we will not miss our flight.
About QEEQ: 10.0 /10
Booking process was smooth and easy.
Compact SUV | Renault QM3 Guaranteed model

Relevant Reviews on tamra Tamra Rent-A-Car - Jeju Island

Firdhaus

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Mini Van | Kia Carnival 9 Seats or similar
Reviewed: Tue, Mar 3, 2020
“Satisfied”
About tamra: 10.0 /10
Easy pick up fast processing time!
About QEEQ: 10.0 /10
Easy- fast to use and no issues so far!

A.Bin Mohd Rasid

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Economy | Kia Morning or similar
Reviewed: Wed, Dec 4, 2019
“You pay less you get less.”
About tamra: 7.7 /10
Didn’t read the fine prints, but I thought I was receiving a full tank car. Received only with quarter in the tank, and told to return it on the same level. The GPS given was in local language and we were not given any instructions on how to use it which I finally figure out on the third day of my rent.
About QEEQ: 10.0 /10
Okay. No price drop was available for me during the booking process. Will try again later.
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MML

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Economy | Kia Morning or similar
Reviewed: Sun, Oct 20, 2019
“Acceptable service with room for improvement.”
About tamra: 5.7 /10
I booked Kia Morning but was given Chervolet Spark instead. The car is not new with many scratches and tyres thread almost worn out. I requested to switch car but was told that no other car available. However, I can clearly see two Kia Morning available at the car park lot that day. I also noticed that the Chervolet Spark fuel consumption was higher as compared to Kia Morning. I was charged additional KRW10,000 for late returning the car for 40 minutes. Besides that, the GPS provided were outdated and difficult to use.
About QEEQ: 7.0 /10
Easy and simple car booking process. I hope other user reviews and comments will be shown at the website rather than just ratings score.

D.Lim

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Medium SUV | ssangyong Tivoli or similar
Reviewed: Mon, Sep 2, 2019
“The process was smooth.”
About tamra: 5.7 /10
The car was dirty with insects in it. Interior of the car was dusty and ill-maintained.

Pmy

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Small SUV | Hyundai Kona Guaranteed model
Reviewed: Fri, May 10, 2019
“Wasted time finding the right car charger and hard to communicate with rental staffs.”
About tamra: 8.0 /10
We didn't know it was an electric car or was notified about it. Of course there was nothing wrong/different driving an electric car (eventhough we had no experience with one) but we had to find the car charger according to the membership they gave us, which was not applicable just anywhere. We had their contact number but Tamra was not responsive. We were given a new gps which does not work with telephone numbers, hence finding location on the gps is not as easy as well. Locations don't just pop-up one our first search and we wasted quite abit of time searching and also finding the right charger.
About QEEQ: 9.0 /10

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